Frequently Asked Questions
Everything you need to know about buying, receiving and redeeming GiftznMoney gift cards.
How are gift cards delivered?
After successful payment verification, the digital gift card appears in My Gift Cards and its details are sent to the registered delivery channel.
How do I redeem a gift card?
Open My Gift Cards, copy the code and PIN, and follow the selected brand's redemption instructions on its website or app.
Where can I copy the gift card code and PIN?
Every issued card has separate Copy code and Copy PIN controls inside My Gift Cards.
Why does a brand show Out of stock?
The brand is temporarily unavailable. Availability is controlled live by GiftznMoney and can change without a site update.
How is the displayed discount calculated?
A fixed offer shows one percentage. A range shows the lower and upper percentage configured for that brand. The checkout calculation uses the active configured rate.
Are payments secure?
Payments are processed through the configured payment partner and are accepted only after server-side signature verification.
Where can I see my purchases?
Sign in and open My Orders for the order history or My Gift Cards for card code, PIN, status and brand details.
What are Z Coins?
Z Coins are GiftznMoney rewards for eligible purchases and campaigns. Available balance and redemption options appear in your account.
Can a delivered gift card be cancelled or replaced?
Digital gift cards are subject to the Refund, Cancellation & Replacement Policy and the issuing brand's terms. Contact support immediately if details are incorrect.
How do I contact support?
Email support@giftznmoney.in with your registered contact details and order ID.